How do I send a fax?
Add pages from the camera, Photos, Files, iCloud Drive, or the iOS share sheet, review the document, enter the recipient fax number, then submit the fax from FaxPro.
Contact support
For the fastest help, include the device model, iOS version, FaxPro app version, and any fax job ID shown in the app.
Frequently asked questions
Why did my fax fail?
Fax delivery can fail when a recipient number is invalid, busy, unavailable, or rejects the transmission. Check the number and retry. If it keeps failing, contact support with the job ID.
Can I receive faxes?
Receive features may require an active plan and an assigned fax number. Availability, area options, and limits may vary by subscription and region.
How are documents handled?
FaxPro processes selected files so they can be prepared, transmitted, displayed in history, and used for troubleshooting. Keep your own records when required.
How do subscriptions work?
Subscriptions are managed through Apple and renew automatically unless canceled. You can view, cancel, or restore purchases from your Apple ID subscription settings or from the FaxPro subscription screen when available.
How do I request a refund?
App Store purchases and refunds are handled by Apple. Visit reportaproblem.apple.com and sign in with the Apple ID used for the purchase.
How do I delete my account?
Open FaxPro, go to Settings, choose Account, then tap Delete Account. This starts account deletion in the app and removes saved account data from the device after deletion completes.
Privacy overview
FaxPro asks for camera, photo library, file, contact, and notification access only when those permissions support a feature you choose to use. Information is used to prepare faxes, display history, manage subscriptions, provide support, and improve reliability. You can delete your account from Settings > Account > Delete Account.
Terms overview
You are responsible for reviewing documents, recipient numbers, sender details, and legal requirements before sending. FaxPro features, plans, limits, and policies may change over time.